Turn on the device power switch, and then plug it in to your computer.

For devices that use AC power, unplug the device from the electrical outlet or power strip, wait 30 seconds, and then plug it back in. If the steps above do not resolve the problems with the device, and if the device is an external drive, such as a USB flash drive or external hard drive, use the taskbar icon to safely eject the device, then unplug the device from the computer. On the General tab of the device Properties dialog box, in Device status, you should see the message This device is working properly. Right-click the device and click Properties. Device manager scans your system and automatically reinstalls your device. Right-click your computer name in Device Manager and click Scan for hardware changes. When a warning message appears that you are uninstalling a device from your system, click OK. Locate the malfunctioning device in the list of devices, right-click the device, and then click Uninstall. Device Manager opens with your computer name at the top and a list of devices that are installed on your computer beneath your computer name. A list of available matching items appears above the search box click Device Manager.

To open Device Manager, click Start, click Search programs and files, and then type Device Manager. To resolve this problem, do the following. This circumstance can occur if the device hardware fails or if the device driver fails. (Code 43) DiagnosisĪ device driver notified the operating system that the device failed. Windows has stopped this device because it has reported problems. Applies To: Windows 7, Windows 8, Windows Server 2008, Windows Server 2012, Windows Vistaĭevice Manager displays the following message in the Device Properties dialog box, on the General tab, in the Device Status text box:

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